The dispensing and patient medication record at the centre of the McLernons product range.
Explore MPS →Contact your Republic of Ireland or Northern Ireland service desk, open Remote Support when an adviser asks you to, or find the relevant guides and training information.
ROI and NI have their own service desks, so you reach a team that works in your market and knows your system.
Our advisers are IT experts based in ROI and NI, some here over fifteen years. They go out on site visits with engineers and trainers, so they understand what a busy dispensary feels like.
With your permission, the adviser can access your system to investigate the issue or guide you through a task.
Where an on-site visit is needed, the team can discuss the next steps with McLernons’ regionally based engineers.
The total solution approach means the hardware and the software sit with one supplier. There is no arguing about whose problem it is.
Contact your service desk first. When an adviser asks you to start Remote Support, open the McLernons session page and follow their instructions. The Customer Services team accesses your system with your permission.
Open Remote Support →Service desk and accounts numbers checked against the current McLernons contact page. Opening hours, emergency arrangements and the proposed AI ticketing route still need confirmation.
Already a customer? Call your desk. Thinking about moving? Start with a demo.