The patient medication record at the centre of the platform. Every module connects to it.
Explore MPS →Our systems perform business critical functions. Downtime has to be limited, and changes have to be communicated clearly and quickly, which is why support is a team of named people in ROI and NI rather than a ticket queue.
ROI and NI have their own service desks, so you reach a team that works in your market and knows your system.
Our advisers are IT experts based in ROI and NI, some here over fifteen years. They go out on site visits with engineers and trainers, so they understand what a busy dispensary feels like.
With your permission the adviser accesses your system, fixes the issue and shows you a better way to approach it, while you are still on the call.
Your local engineer carries a full set of hardware, so a call-out is resolved in one visit rather than three.
The total solution approach means the hardware and the software sit with one supplier. There is no arguing about whose problem it is.
A remote session starts with your permission and ends when the call does. The adviser sees what you see, fixes the issue and talks you through what they did, so the same problem does not cost you a call next week.
Start a session →Already a customer? Call your desk. Thinking about moving? Start with a demo.