McLernons · Training · Pharmacy technology and support ◆[CONFIRMED FIGURE] pharmacies powered by MPS ◆30+ years behind pharmacy technology ◆Service desks for ROI & NI ◆New: Knowledge Hub & Trust Centre
Availability varies by market: some products are ROI only, some NI only. See the full platform →
TRAINING

Training

Help your team get comfortable with the McLernons tools they use each day. Discuss training for a new installation, a new team member or a closer look at the modules already used in your pharmacy.

TRAINING

Learn. Practise. Grow.

Getting startedBuilding confidenceGoing further
MAKING THE SWITCH

An approach to agree together

Use these stages to discuss the plan for your pharmacy. The final scope and timetable are agreed with the team.

1
Identify needs

Start with the products and roles in your pharmacy.

2
Choose topics

Agree the workflows and questions to cover.

3
Arrange sessions

Confirm format, timing and attendance.

4
Put it into practice

Work through the agreed tasks with the team.

5
Follow up

Identify useful resources and further training needs.

THE DETAILS

What to discuss with the team

1
Dispensary teams

Discuss training around the MPS workflow and the modules used in your market.

2
Counter teams

Cover relevant retail tasks, the product file and front-of-shop connections.

3
Managers and groups

Review the reporting and back-office tasks needed for your role.

4
New or returning staff

Ask about the available arrangements for new starters, locums and return-to-work training.

Pharmacy teams attending a presentation at a previous McLernons Customer Day

Learning together at a previous McLernons Customer Day.

Training content is based on the current McLernons website. Confirm session formats, scheduling and current eligibility with the team.

OUR TRAINERS

Training shaped around the people using it

McLernons provides training from the initial installation through to more focused sessions on particular parts of a programme. Trainers work with the pharmacy as its needs change.

The current website describes regionally based trainers, including people with community-pharmacy experience. Once the basics are established, additional training can explore more detailed functions and the needs of your team.

Free training for locums and people returning to work is advertised on the current McLernons website. Contact the team to confirm current arrangements and organise a session. Approved guides and learning materials will be brought together in the Knowledge Hub.

Photography from previous Customer Days, as featured in McLernons’ Customer Day 2026 announcement.

Discuss training

Training content is based on the current McLernons website. Confirm session formats, scheduling and current eligibility with the team.